Privacy policy

The Data Controller in accordance with LO 3/2018 and GDPR 2016/679 informs you that:

Through this website, personal data of users is not collected without their knowledge, nor is it transferred to third parties. All communication with PANCARGO FREIGHT SERVICES S L by any means or through your email address, or the forms present on this ‘web site’ or your ‘e-mail’, implies the express consent for your personal data as Client/Supplier/Contact, are incorporated into our Activity Register and into files or databases owned by PANCARGO FREIGHT SERVICES S L, which you can consult and will keep as long as the relationship is maintained or during the years necessary to comply with legal obligations.

The personal data that could be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activity.

The purpose of data processing corresponds to each of the processing activities carried out by PANCARGO FREIGHT SERVICES S L and that you have the right to obtain confirmation as to whether we are processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary, by written communication to: CALLE ALEMANIA 1, 2nd FLOOR. Ed. ROMEU 28821 COSLADA (MADRID) or by e-mail: info@pancargo.net.

For what purpose do we collect your personal data?

The collection and automated or manual processing of personal data is for the purpose of maintaining the commercial relationship and the performance of information tasks, and other activities of the commercial relationship that unites us.

For what purpose do we process your personal data?

The personal data that is part of our database is processed in order to manage the information provided to us by interested persons in order to provide the service for which they contract us or we contract and manage the requests sent through any means, including commercial, promotional, or advertising electronic communications.

We adopt the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights and in Regulation (EU) 2016/ 679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and their free circulation

To which recipients will your data be communicated?

Your personal data will not be disclosed to third parties, except as required by law.

As treatment managers, we have hired different service providers, having committed to compliance with the regulatory provisions, applicable to data protection, at the time of hiring.

How long will we keep your data?

The personal data provided will be kept as long as the commercial relationship is maintained or its deletion is not requested or the consent is not revoked and during the period for which legal responsibilities could arise for the services provided.

The personal data that are part of our database and have a contractual relationship will be kept for a maximum of five (5) years from the last invoice issued.

In some cases they can revoke consent at any time.

What is the legitimacy for the processing of your data?

In the current contractual relationship or that binds us, the legal basis for the processing of your data is that stated and required by Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights and in the Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and their free movement.

With regard to free, specific, informed and unequivocal consent, while we inform you by making this privacy policy available to you, that after reading it, if you do not agree, you can request access to your data according to to our Activity Register.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation about whether and how their personal data is processed.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

Likewise, in certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data.

We also inform you that we can stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

And we inform you that you can exercise the rights of access, rectification, deletion, opposition and limitation of treatment according to the conditions and limits provided for in current legislation, by contacting us in writing, or by email. In any case, you must provide a copy of your ID, passport or equivalent document. If you consider it appropriate, you can file a claim with the Spanish Agency for Data Protection (agpd.es).

How have we obtained your data?

The personal data that we process comes from the requests of the interested parties.

The categories of data that are processed, depending on the category of users and contacts, in a general way and not in particular, can be:

Typed Data: Personal characteristics, employment details, or commercial / economic / financial information
Identification data: Name and surname, address, NIF / DNI, telephone / e-mail, bank account, and image.
No specially protected data is processed.

Rights of the interested parties

1. Right of access: Right to obtain from the data controller confirmation of whether or not personal data concerning him or her is being processed and, in such a case, right of access to her personal data. As well as:

The purposes of the treatment;
The categories of personal data in question;
The recipients or the categories of recipients to whom the personal data was communicated or will be communicated, in particular recipients in third parties or international organizations;
If possible, the planned period of conservation of the personal data or, if not possible, the criteria used to determine this period;
The existence of the right to request from the controller the rectification or deletion of personal data or the limitation of the processing of personal data relating to the interested party, or to oppose said processing;
The right to file a claim with a control authority;
When the personal data has not been obtained from the interested party, any available information about its origin;
The existence of automated decisions, including profiling, the logic applied, as well as the significance and expected consequences of such processing.
2. Right of rectification: Right to obtain from the controller the rectification of inaccurate personal data that concerns you. Taking into account the purposes of the treatment, the interested party will have the right to complete the personal data that is incomplete, including through an additional declaration.

3. Right of deletion: Right to obtain the deletion of the personal data that concerns him from the data controller, who will be obliged to delete the personal data without undue delay when any of the following circumstances occur:

The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
The interested party withdraws the consent on which the treatment is based;
The interested party opposes the treatment;
The personal data has been unlawfully processed;
The personal data must be deleted to comply with a legal obligation established in the Law of the Union or of the Member States that applies to the data controller;
The personal data have been obtained in relation to the offer of information society services aimed at minors.
However, a series of exceptions are regulated in which this right will not apply. For example, when the right to freedom of expression and information must prevail.

4. Right of opposition: Right to oppose at any time that personal data concerning you are subject to processing.

The data controller will stop processing the personal data, unless he proves compelling legitimate reasons for the treatment that prevail over the interests, rights and freedoms of the interested party, or for the formulation, exercise or defense of claims.

5. Right to limitation of processing: Right to obtain from the controller the limitation of data processing when any of the following conditions is met:

The interested party challenges the accuracy of the personal data, during a period that allows the person in charge to verify the accuracy of these;
The treatment is unlawful and the interested party opposes the deletion of the personal data and instead requests the limitation of its use;
The person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims; and
The interested party has opposed the treatment while it is verified if the legitimate reasons of the person in charge prevail over those of the interested party.

Commercial communications

In application of the LSSI-CE, advertising or promotional communications will not be sent by email or other equivalent electronic means of communication that have not previously been requested or expressly authorized by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, if this contract authorizes the sending of commercial communications regarding products or services that are the same or similar to those that were initially contracted or of professional or commercial interest with the user, contact, customer or supplier.

In any case, the user, after proving her identity, may request that no more information be sent to him through the corresponding channels for this purpose.

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